Payment Policy

Effective Date: September 12, 2025

At Cresthato.net, we prioritize secure and convenient payment options for all customers. This Payment Policy outlines the accepted payment methods, security measures, and terms regarding transactions made on our website.

Accepted Payment Methods

We accept the following payment methods:

  • Major credit cards (Visa, MasterCard, American Express, Discover)
  • Debit cards
  • Secure online payment services (e.g., PayPal)
  • Other payment options as displayed during checkout

Payments are processed in USD. Customers are responsible for any currency conversion fees charged by their payment provider.

Payment Security

Cresthato.net employs industry-standard encryption and secure payment gateways to protect your financial information. We do not store your payment details on our servers. For additional security, we recommend using a secure internet connection and monitoring your transaction history.

Payment Confirmation

Once your payment is successfully processed, you will receive a confirmation email with your order details. If you do not receive this email, please check your spam folder or contact us directly.

Payment Issues

If a payment is declined, please verify your payment details and ensure sufficient funds are available. For further assistance, contact your payment provider or reach out to our customer service team.

Refunds and Chargebacks

Refunds for eligible returns will be processed to the original payment method within 7-10 business days of approval. For chargebacks or disputes, we encourage customers to contact us first to resolve the issue promptly.

Taxes and Additional Charges

Prices listed on our website do not include applicable taxes, duties, or shipping costs. These charges will be calculated and displayed at checkout. Customers are responsible for any customs duties or fees for international orders.

Recurring Payments

For subscription-based services or pre-orders, recurring payments will be processed as specified during the purchase. Customers may cancel subscriptions by contacting us at least 5 days before the next billing cycle.

Contact for Payment Inquiries

If you have questions or concerns regarding your payment, please contact us:

  • Email: [email protected]
  • Phone: (859) 360-3030
  • Address: 1217 Bob White Ct, Erlanger, Kentucky (KY)